NAVAIRE LTD
Privacy Policy
Last updated: [DATE]
This policy explains how NAVAIRE LTD collects and uses personal information through navaire.co.uk. NAVAIRE LTD (Company No. 17418048, registered office [REGISTERED OFFICE ADDRESS]) is the data controller.
1. What information we collect
We collect only the information you choose to give us, such as your name, company name, job role, email address, phone number, location and the details of your enquiry.
2. Contact form information
When you submit a trade, product, support or general enquiry form, the details you enter are sent to NAVAIRE so that we can respond. Please do not include sensitive personal information in your message.
3. Why we collect information
We collect enquiry information to answer your question, discuss trade supply, provide product and support information, and keep a record of our correspondence.
4. How we use information
We use your information to reply to your enquiry, follow up on trade interest you have registered, and manage our business relationship with you. We do not sell your information and we do not use it for third-party advertising.
5. Lawful basis
Under UK GDPR we process enquiry information on the basis of our legitimate interests in responding to and managing business enquiries, and where relevant to take steps at your request before entering into a contract. [CONFIRM LAWFUL BASIS WITH LEGAL ADVISER]
6. Data retention
We keep enquiry information only for as long as needed for the purposes above. Retention period: [RETENTION PERIOD TO BE CONFIRMED].
7. Third-party processors and services
We use trusted service providers to host this website and handle enquiry data on our behalf. These providers act only on our instructions. Processors: [LIST OF PROCESSORS TO BE CONFIRMED, e.g. website hosting, email provider].
8. Cookies
This website does not use advertising or tracking cookies. See our Cookies page for more information.
9. Your rights
You have the right to access, correct or erase your personal information, to restrict or object to its processing, and to data portability. You can also complain to the Information Commissioner's Office (ico.org.uk).
10. Contact for privacy enquiries
For any privacy question or to exercise your rights, email info@navaire.co.uk or write to NAVAIRE LTD, [REGISTERED OFFICE ADDRESS].